Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@ri-charged.com.
If your return is accepted you will be responsible for the shipping costs associated with returning the item. Instructions on how and where to send your package will be sent via email. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@ri-charged.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@ri-charged.com.
If your return is accepted you will be responsible for the shipping costs associated with returning the item. Instructions on how and where to send your package will be sent via email. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@ri-charged.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.